Client Focus

Providing care that is respectful and responsive to individual client preferences, needs and values, and ensuring that client values guide all clinical decisions.

A ccountability

Being responsive and taking responsible action. Saying what we mean and doing what we say.


Taking great pride in achieving exceptional outcomes

E quity

Providing care and treatment that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location and socioeconomic status.

S afety

Avoiding injuries to clients from care that is intended to help them.